Telephone/IVR

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Brady Hales is a professional, male voice actor with 11 years of industry experience. Brady has established himself as a top-tier voiceover artist, delivering high-quality vocal performances. Based out of Los Angeles, Brady has worked with some of the biggest names across various sectors, making him a go-to choice for voiceover projects. Operating from a broadcast-quality home recording studio, Brady delivers crystal-clear audio with a quick turnaround. With vocal versatility that ranges from informative and authoritative to engaging, guy-next-door charm brimming with humor, Brady can effortlessly adapt to any project’s needs. For telephone and voicemail voiceover that resonates with professionalism and clarity, Brady is the perfect choice to bring your scripts to life with impact and precision.

Confident Voiceover for Your IVR and Telephone System

Your telephone system is your customers’ first point of contact with your business, so make sure it leaves a lasting impression with Brady’s voiceover! Brady provides telephone and IVR voiceovers that are engaging and professional, ensuring your callers feel confident and supported from the first “Hello!”

Brady brings a wealth of experience collaborating with major names in business on a variety of voiceover projects, from small ma & pa shops, to major corporations in healthcare, education, government, aerospace, manufacturing, entertainment, retail, grocery, and beyond. Brady has also been the trusted voice of Nintendo’s support line for over a decade, providing friendly guidance to gamers and customers around the world! With Brady’s expertise, every IVR and telephone system script is delivered with the perfect tone and emphasis to keep callers on the line, leading to less frustration and more positive interaction.

Brady’s voice-acting versatility means he’s the perfect choice for any IVR or phone narration project, whether you need a knowledgeable guide, a friendly assistant, or a charming guy-next-door vibe. Choosing Brady for your IVR or phone voiceover project means you’re investing in a top-quality experience that enhances every caller’s experience, ensuring each interaction is smooth, engaging, and perfectly aligned with your brand’s voice.

What is IVR Voiceover?

IVR is Interactive Voice Response, the automated system that uses pre-recorded messages to guide callers through a series of options, directing them to the right person, department, or service with either their voice or by pressing just a few buttons. IVR is crucial for businesses because it streamlines call management and keeps things running smoothly, no matter what volume of calls your business handles.

IVR is important for reducing wait times and keeping customers on the line until they reach their destination, freeing up your staff to spend more time on complex tasks instead of answering repetitive questions.

What are the Benefits of Professional Voiceover for Phone Systems?

A professional voiceover like Brady’s is that touch of magic that keeps customers engaged and satisfied while staying on hold. When customers are greeted by a clear, engaging voice, it makes navigating the IVR or phone system feel like a breeze. With a professional voice like Brady’s your IVR system transforms from a robotic maze of choices into a friendly guide that empathizes with the customer and sets a positive tone right from the start.

A male professional voice actor brings warmth, clarity, and charm to your phone interactions, ensuring every message is delivered smoothly and effectively. Professional voiceover helps reduce caller frustration by making options easy to understand and navigate, meaning fewer hang-ups and more happy, satisfied customers.

Telephone & IVR Voiceover Solutions for Every Business

Ever get frustrated trying to feel heard by an automatic phone system? No one actually likes being on hold, but the right telephone hold voiceover can make the phone system experience just a little less painful!

Professional voiceover for your telephone systems and IVR system is essential for ensuring clear communication with clients and keeping your brand’s voice consistent throughout all of your messaging systems. Brady provides a wide range of voiceover for phone and IVR systems to fit all of your messaging needs as a business.

Don’t see the phone and IVR voiceover you need? Drop a line to talk project details!

IVR (Interactive Voice Response) Messages

IVR messages are your customers’ automated guide to navigating the phone system smoothly, and finding the correct person, department, or service they need to reach. Brady’s IVR voiceover makes this process efficient and hassle-free for customers. Brady’s friendly and reassuring voice delivers IVR messages that are clear and concise, enhancing the overall caller experience.

On-Hold Messages

The main on-hold message is your chance to keep customers engaged and interested while they wait, offering essential details like your location, parking tips, hours of operation, and a handy phone tree to reach the right team member. Brady’s voiceover ensures this information is delivered with clarity and charm, turning hold time into a positive experience, making customers feel like their wait is shorter and more enjoyable.

Promotional Messages

Promotional messages during hold times or in menus keep your customers informed about your latest offers, company news, or service updates. Promotional messages are a fantastic way to boost sales and keep your callers engaged while they wait. Brady’s cool guy-next-door voice adds energy and charm to your promotions, making them more compelling and persuasive.

Emergency Outage Notifications

Blizzards, power outages, street construction…oh my! Whatever emergency you’re experiencing, it’s vital to update customers right away, ensuring they stay informed. Emergency outage notifications are critical for managing customer expectations and reducing frustration during service disruptions. Brady’s informative and engaging voice delivers these messages with clarity and urgency, helping maintain trust with your callers.

Holiday Closures

Holiday closure voiceovers let your customers know that your company is taking a well-deserved break. They’re essential for keeping everyone in the loop and setting the right expectations during the festive season. With Brady’s professional voiceover, your holiday closure messages can be both informative and full of holiday spirit, leaving your customers happy to see you when you return!

Appointment Reminders and Confirmations

Appointment reminders and confirmations keep your clients on track, making sure they never miss an important meeting or service! This service is essential for reducing no-shows and keeping your schedule organized. Brady’s professional voiceover delivers these reminders with a clear, friendly tone, ensuring clients feel appreciated and well-informed.

Press 1 for Brady!

Leave boring phone messages and frustrated customers behind! Brady delivers a top-notch phone voiceover experience, guaranteeing less stress for your callers.

Brady is the guy you know and the voice you trust. Drop a line today to request a demo of your telephone or IVR script!

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